1. Who are we
Company number: 15056389
Registered address: The Granary Barn, Valley Farm, Valley Rd, Newton, Sudbury, Suffolk, CO10 0QQ
Contact: hello@freshcyber.co.uk
2. What personal data do we collect
We collect personal data when you:
- Submit a contact form via our website
- Communicate with us via email or phone
- Request a service or consultation
This may include:
- Name
- Email address
- Phone number
- Business name
- Any other information you provide in your message
3. How we use your data
We use your data to:
Respond to your enquiry
Provide our services
Improve our website and services
Send relevant information or updates (only if you’ve opted in)
4. Lawful basis for processing
We process your data under one or more of the following lawful bases:
Consent (when you opt in to receive updates or marketing)
Contract (when you request a service or enter into an agreement with us)
Legitimate interests (for internal reporting, security, or improving our services)
5. Sharing your data
We do not sell or rent your data. We may share it with trusted third parties who support our business, such as:
Zoho (forms and CRM platform)
Email service providers
Web hosting providers
Specialist partners or subcontractors who assist in delivering specific services (e.g. penetration testing, vulnerability scanning, Cyber Essentials certification)
These partners only process your data under strict contractual obligations and in line with applicable data protection laws. They are not permitted to use your data for their own purposes.
We may also disclose personal data if required to do so by law, or if necessary to protect legal rights, comply with regulatory requirements, or support legal investigations.6. How we store and protect your data
7. How long we keep your data
We retain personal data only as long as necessary to:
Respond to your enquiry
Fulfil a contract or service
Comply with legal or regulatory obligations
8. Your rights
You have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)